We offer a complete range of field services and engineering support. As our client, you can rely on our extensive engineering expertise to assure safe and efficient valve operations at all times.
Support
Field service
You want the right people with the right skills and resources at a time when you need them most. That is critical to efficient valve operation. Our team of highly trained and experienced Site Service Engineers are always on hand. Ready to assist you, anywhere in the world!
Installation & commissioning
We ensure your equipment is installed, commissioned and handed over most efficiently
Measurement of topwork data
Detailed ‘top-work’ dimensions guarantee a perfect fit and prevent any delays caused by incomplete or incorrect information.
Emergency call out and repair
Our service engineers are directly available for any technical assistance, getting your systems back up and running with the shortest possible delay.
Maintenance
Regular condition monitoring and maintenance ensures 100% availability of your equipment.
Stand by and turn around services
Hands-on assistance on installing and setting increases efficiency and reduces downtime.
Training
Practical training significantly contributes to smooth and trouble free operation of your Sofis products.
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Service programs for interlocks and position indicators
Sofis service programs are aimed at our valve interlock and valve position indicator product ranges. They enable you to achieve optimal performance and help you to create ultimate flow.
Preventive programs
Sofis preventive service programs for interlocks and position indicators maximize your system lifetime and increase your process uptime. You comply to safety regulations and minimize unplanned standstill-time caused by ad hoc issues.
Survey
Visual inspection of your locks and cabinets; general condition, missing locks or keys, damage, and key tagging.
Functional Check
Survey + full functionality test of your interlock systems and operational sequences.
Internal Inspection
Survey + Functional Check + removal, inspection and internal cleaning of all locks and position indicators and replace damaged components if necessary.
Emergency Call Out and standby
Sofis experienced Service Engineers always offer you the most efficient solution. Their troubleshooting skills enable you to highly increase process uptime in case of an emergency.
Repair and troubleshooting contract
Secure a response time for an on site service intervention within 3-5 business days
Emergency call out contract
Secure a response time for an on site service intervention within 1-2 business days
Stand By contract
Secure a predefined call out time (4, 8, 12 or 24 hours) for on site services during start-up or shutdowns
Multi year programs
Our multi year service programs combine all the benefits from our service programs. You can rest to be assured that we take the lead in maintaining your interlocks and position indicators at the agreed intervals. All to keep your systems up to date at all times.
Preventive multi year program
The preventive multi year program includes surveys, functional checks and internal inspections according to a tailor made program that fits your company
Preventive and corrective multi year program
Includes fixed response times for emergency call-outs.
Smith Flow Control and Netherlocks Safety Systems have merged. We are now Sofis.
Engineering support
We have extensive application knowledge and over 30 years of experience and project management skills. Our global team of engineers is available to participate in HAZOP studies, assist with interlock sequence design and develop customized process safety products. They are committed to improve your valve operations and ultimately, your plant performance.